FAQs


What does Chezuba mean?

Chezuba means “Thank you” in Burmese.

NGOs

Do I have to pay to sign up on Chezuba?

No, you can sign up and explore our platform free of charge. Once you decide to post a project you will be required to become a member and pay the annual membership fee.

Do you charge NGOs for posting a project?

Yes, we charge NGOs an annual subscription fee of 100 USD. For this fee you may raise unlimited projects in a year and get matched to unlimited number of volunteers.

How is Chezuba different from other volunteer matching services?

Chezuba is dedicated to providing online skilled-based volunteering opportunities in comparison to traditional on-site general volunteering. All the NGOs on board go through a due diligence by the Chezuba team reinforcing the genuineness of the NGO and it’s works. Each project has clearly listed deliverables and intended impact. We constantly follow up with the NGO and volunteer so as to maintain the accountability of the deliverables from both sides.

How to raise a project?

NGOs interested in raising projects on Chezuba need to register, pay the annual membership fee, and fill in related information regarding their organization and project. You can find project templates that might help you to create your own here. If you have more questions regarding projects, you can always reach to us at [email protected] and we will guide you through the process.

What is the duration of a project?

The duration of the project vastly varies between as short as 1 week to as long as 26 weeks, with the volunteer typically expected to commit between 2-8 hours per week.

What if I need more volunteers?

As of now, each project on Chezuba can be matched to only one volunteer. If you need more volunteers for the project, please create a new project of the same content or divide the project into two.

Will I meet the volunteer?

Chezuba is an online volunteering platform, all projects on Chezuba can be finished online and our volunteers are not required to visit the NGO they are matched to. They will help you to finish the task from their home.

Volunteers

How do I become an online volunteer?

Interested volunteers may register and browse projects on www.chezuba.net/Projects. Use the available filters to narrow down the projects based on your skills and the causes that you care for. When you find the project you are interested in, click on “Apply now” in the Project details.

Do I have to visit the NGO that I’m interested to work for?

No. All our projects are possible to complete online without you leaving your home.

Is your platform free of charge?

You can sign up and browse the available projects free of charge. Once you are matched to a project you will be asked to pay an admin fee of 5 USD as a matching fee to Chezuba.

Why does a volunteer have to pay a matching fee?

As any service or product you purchase in your daily life, Chezuba’s volunteering matching service involves a lot of resources and time that is behind the final product and service. We reach out to the NGOs, provide support and customer service to make your experience on the website and during volunteering smooth, rewarding and impactful. Chezuba is not an NGO and we don’t receive any funds or grants, the fee is charged to cover Chezuba’s operational costs such as the website maintenance and customer support.

Do volunteers get any confirmation of their accomplished work?

Yes. Every volunteer who has successfully finished a project on Chezuba is provided with a certificate approved by the NGO and Chezuba. Additionally, all the projects a volunteer undertakes are fed into our Social impact portfolio, which can be shared with recruiters and universities.

What if I have more concerns?

Please write to us on [email protected]. We are more than happy to hear your concerns and even happier to address them.